What is the role of Vidaao’s creatives?
You can think of our creatives as producers or project managers. They are responsible for all aspects of the video project, including shooting (if any), editing and whatever else it takes.
How are your creatives vetted?
We interview each creative and review their portfolio. We assess sample videos based on the price and quality. Fewer than 20% of creatives are accepted into the network.
Do I get to speak with the creatives before working with one?
Absolutely! You have access to the email and phone number of creatives that bid on your project. In fact, we encourage you to speak with prospective vendors to make the best decision.
Do we need to go through Vidaao for future projects with the same creative?
Yes. We are an agency. Any introductions to creatives through Vidaao, whether or not you engage them through Vidaao, are governed by that relationship and require that we are paid our commission. Please see our Terms of Service for more information.
How does Vidaao get paid?
Vidaao takes an agency fee for helping you find a creative, providing access to our project management platform and handling payments and admin responsibilities. Our fee is clearly stated for each project and is a sliding scale percentage.
Who should I pay?
You pay us. Vidaao collects all payments from clients and then pays the creative. Your creative should never ask you for direct payment.
When do I pay for video projects?
Depending on the project price, Vidaao collects a certain percentage up-front and the remainder upon a satisfactory final product. We can also negotiate custom payment terms for larger volume clients.
|Price Range||% at Start||% at Finish|
|up to $3,000||100%||0|
|$3,001 - 10,000||50%||50%|
|$10,001 - 13,000||45%||55%|
|$13,001 - 15,000||40%||60%|
When does the creative get paid?
Depending on the project scope, Vidaao flows some funds to the creative at the beginning of the project to help them with upfront costs, and more upon providing you with an approved final cut. The remaining fee is held in escrow until you are 100% satisfied with the final product and have received the files.
|Price Range||% at Start||% after Final Cut||% after Client Receipt of File|
|up to $4,000||0%||50%||50%|
Credit card (Visa, Mastercard, American Express, Discover) by phone and checks made payable to Vidaao, Inc. and mailed to 353 W 48th St, 4th Floor, New York, NY 10036. We can also accept payment by PayPal at firstname.lastname@example.org.
Is the price associated with a sample video the actual price?
Not quite. The price is not exact but is a realistic benchmark. Depending on your exact needs, the video might be more or even less expensive.
Who owns the final video?
You own the final draft of the video and hold all the rights after the final payment is made. However, Vidaao reserves the right to use it for sample purposes unless you specifically decline. Producers may also use the videos in their own personal portfolios.
Who owns the unused raw footage?
Generally this is owned by the creative unless you specifically negotiate this with them, or it is a shoot-only project. You are buying a completed video project.
Are there limitations to usage?
Absolutely not! You are free to use video content created through Vidaao as much as you want. You own all rights.
Is there a fee to cancel a project?
Yes. The fee is contingent upon the amount of work the creative has completed up to the date of the cancellation. See the chart below:
|Status of Project||% of Total Project Cost|
|1st Rough Cut||50%|
|2nd Rough Cut||70%|
|3rd Rough Cut||90%|
Who should I contact for production-related questions?
Please contact your creative for production-related questions (including pre-production, shoot dates, video edits, etc.)
When does Vidaao step in?
We are available at any time if you have trouble reaching your creative or if you have any questions about the site or the process or need help in resolving disputes. Use our phone number listed above.
Who should I contact regarding changes in a project’s scope?
Contact the creative. They will add the appropriate fees to the project, if any.
How do I retrieve my password?
Click on the Log In button and then “Forgot Password”.
How do I change my password?
When you are logged in, select your user name from the menu in the upper right and then click “Settings”. Or you can just go here: www.vidaao.com/my_account.
How do I change my username/email?
Your username is your email address. To change it, when you are logged in, select your user name from the menu in the upper right and then click “Settings”. Or you can just go here: www.vidaao.com/my_account.
Are my earnings from Vidaao taxed? How?
When you work on projects with us, you an an independent contractor of Vidaao. We do not withhold any taxes, but we will send you a 1099 if your income is above the IRS limit. Any tax reporting beyond that and any tax payments are your responsibility.
Is there a legally binding contract when I work with Vidaao?
Yes, you agree to both the Terms and Conditions of the site, and the Independent Contractor Agreement when creating an account. They are both legally binding contracts. Some highlights are the following:
- You are an independent contractor, not an employee, of Vidaao.
- Your agreement with Vidaao is non-exclusive.
- You agree not to contact or accept or solicit payment from clients of Vidaao directly.
How much commission does Vidaao take?
Vidaao takes a sliding percentage of 10-20% for each project depending on its budget, with the minimum fee being $100. The exact amount will be displayed when you create a proposal for a particular project.
What is the invoicing schedule?
Vidaao collects a certain amount of the project fee upfront. You will receive a certain amount upfront, and more after the client has signed off on the final draft but before the video file is transferred. Once the client has received the file, Vidaao releases the balance of your payment.
|Price Range||% at Start||% at End|
|up to $3,000||0%||50%|
Who owns the rights to the video?
The client retains ownership of the video after the final payment is made. However, Vidaao reserves the right to use it for sample purposes. Producers may also use the videos in their own personal portfolios.
How much storage space do I get?
Unlimited! Producers are allowed to upload as many videos as they want.
How does Vidaao manage client expectations?
Vidaao makes it clear that clients are allowed two rounds of edits. Vidaao will work with producers to invoice clients for changes in project scope.
How do I get paid?
Through check or direct deposit in US dollars.
Do I have to work exclusively with Vidaao?
Not at all. Think of Vidaao as an additional channel for client leads.